GiBLI Return Policy
We’re confident that your riding experience will be revolutionized and we want you to LOVE your GiBLI G10 Real-Time Aerodynamic Sensor – but, just in case you’re not blown away, we offer a 45-day personal support guarantee.
- If you are having difficulty setting up your G10 sensor or it is not working as you expected, please refer to our Support page for further troubleshooting.
- If you aren’t satisfied with your G10 sensor for any reason, please contact us through our Support page here.
- Returns are accepted within 45-days of the ship date for products in like new condition. Return shipping is at the owner’s expense.
- The product(s) must be returned with all of the items included in the original shipment.
- The product(s) must be in “like new” condition, meaning an item is in perfect working condition.
- All the original packaging should be intact and in good condition.
We Cannot Accept Returns If
- A returned product does not meet our return requirements.
- A return is received at the wrong address.
- A return request is made to GiBLI more than 45-days from the date of the original order’s shipment date.
- The product is damaged or permanently altered in any way.
- The product is still wet or dirty.
- Any applicable refunds will be issued to the original payment method within 1 to 2 business days after we receive the product(s) back and process them.
- You will be notified when your refund has been issued. Refund processing time may vary according to your financial institution and payment method.